Do you have any questions? Feel free to let us know!
9727 AJ Groningen
Chamber of Commerce: 85721506
VAT number: NL863718851B01
Frequently Asked Questions
When will my order arrive?
We do our best to dispatch orders on the same day. Generally, orders received before 15:00 (on working days) will be shipped the same day. Orders placed during the weekend will be dispatched on Monday. In the unlikely event that a product is not immediately available, we will contact you as soon as possible to discuss the matter.
Will I also receive a track and trace?
Once the shipment has been registered with DHL, we will receive a Track and Trace. If you have not received this, you can request it via[email protected]
Can I return products?
Of course you can return the products to Autobaak if they are undamaged and in their original packaging.
Product damaged on delivery?
In this case, please take pictures and mail them to[email protected]Please state the order number. We will send you a new product as soon as possible. The damaged prodcut should be returned to Autobaak.